This could be due to one of a few reasons:

  • You haven't implemented our latest SDK. 
  • You have implemented our latest SDK but have disabled tracking. 
  • You have just sent a message and we haven't collected data yet of engaged people.



You haven't implemented our latest SDK.
Please, make sure that are following our latest guides for Android, iOS.


You have implemented our latest SDK but have disabled tracking. 

For Android

By default notifications open will be tracked but if you are using a custom handler, you will need to make sure that the following line is implemented in your open section. 

            Pushbots.PushNotificationOpened(context, bundle);

For iOS

Make sure that you have this line in your app delegate. 

[self.PushbotsClient trackPushNotificationOpenedWithLaunchOptions:launchOptions];


You have just sent a message and we haven't collected data yet of engaged people.

Just chill and come back later! 

Did this answer your question?